File a Complaint

Introduction to the Compliments & Complaints Procedure
The Genoa Township Police Department is committed to providing quality service to all individuals in the Township. Our work impacts the quality of life in our community. To show our promise to fairness, all employees are sworn to uphold the department's police code of ethics, rules, policies, directives, and orders as well as all state, and federal laws that relate to their employment.

The citizen complaint system is designed to provide people with a way to express their concerns about police service. This system provides a fair, factual, and objective review of an individual’s concern. (NOTE: Complaints about the underlying reason for a traffic citation or criminal arrest must be resolved by the court and cannot be investigated as a complaint against a department employee.)

To file a complaint, contact the Department by one of the following methods:

  • Telephone:   Call (614) 568-2060, 24 hours a day. You will speak to a supervisor who will review your complaint.
  • In-Person:  You can file your complaint in person at 6921 Big Walnut Rd between the hours of 8 am-4 pm.
  • Email: You can send a written complaint email to the address below. It is important to include your name, address, and phone number so we can contact you about your complaint, along with a detailed description of the complaint.  Email:
  • Submit the form below