Emergency Medical Services
When to Call 911
If you, or someone you are with, experiences any of the following symptoms, call 9-1-1 immediately:
- Difficulty breathing
- Pain or pressure in the chest or upper abdomen which can include: Pressure, fullness, squeezing sensation or pain in the center of the chest that lasts more than a few minutes; Pain that spreads to the shoulders, neck, jaw, arms or back; Chest pain accompanied by dizziness, fainting, sweating, nausea or shortness of breath
- Sudden dizziness, weakness or change in vision
- Change in mental status (confusion, unusual behavior)
- Sudden, severe pain anywhere in the body
- Uncontrolled bleeding
- Severe or persistent vomiting
- Coughing up or vomiting blood
- Suicidal feelings
Before the Ambulance Arrives
After you have called 9-1-1, there are some things you can do before help arrives:
- If you determine that the patient is pulseless and not breathing, begin cardiopulmonary resuscitation (CPR), but only if you have been trained in this life-saving technique (dispatchers provide instructions over the phone until the Paramedics arrive.)
- Stay calm. This will reassure the patient that help is on the way.
- If possible, gather all the medication the patient may be taking. This will help the emergency service providers better determine the medical history of the patient.
- If possible, move all furniture or obstacles out of the way so that the Paramedics have easy access to the patient. Secure pets in another area of the house
- If possible, assist the arriving Paramedics by turning on the outside lights and having someone standing at the curb to direct them. This is especially important in multi-unit buildings or remote locations.
EMS billing is in effect in Genoa Township. Township residents should not be billed for services. If you should receive a bill from the Genoa Township Fire Department, or have any other issues with EMS billing process, please contact Chief Joseph Ponzi at 614-568-2040.
EMS Billing FAQs